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Privacy Policy

Nova AI Solutions — Last updated: May 2025

Table of Contents
  1. Overview
  2. Information We Collect
  3. Contact Form Submissions
  4. Scheduling Tools
  5. Analytics and Cookies
  6. Email Communications
  7. AI and Chat Features
  8. Third-Party Services
  9. How We Handle Your Data
  10. Your Rights
  11. Children’s Privacy
  12. Policy Updates
  13. Contact Us

01 Overview

Nova AI Solutions (“we,” “our,” or “us”) operates the website located at novaartificialsolutions.com and related pages (the “Site”). This Privacy Policy describes how we collect, use, and handle information when you visit the Site, submit a contact form, book a meeting, or otherwise interact with our services.

We built this policy to be readable and specific, not to bury obligations in legal boilerplate. If you have questions about any section, you can reach us directly at the contact information at the bottom of this page.

This policy applies to the Nova AI Solutions website only. If you become a client, a separate service agreement will govern how we handle data within the scope of that engagement.

02 Information We Collect

We collect two types of information: information you provide to us directly and information collected automatically when you visit the Site.

Information you provide directly:

  • Your name, email address, and company name when you fill out a contact form
  • The message or description you include in a contact form
  • Your name, email address, and scheduling preferences when you book a meeting through Calendly
  • Any information you voluntarily share through an AI chat feature, if enabled

Information collected automatically:

  • Basic usage data such as pages viewed, time on site, and referral source, collected via analytics tools
  • Device and browser type for compatibility and performance purposes
  • General geographic region (country or city level) based on IP address, used only for aggregate analytics
  • Cookies used for session management and analytics, described further in the Analytics section below

We do not collect payment information directly. We do not collect sensitive personal information such as Social Security numbers, health records, or financial account details through the Site.

03 Contact Form Submissions

Our contact form uses Formspree to route submissions to our team. When you submit the contact form, the following happens:

  • Your submission (name, email, company, and message) is transmitted to Formspree’s servers and forwarded to our email inbox
  • Formspree may store submission data on their servers for a period of time as part of their service. Their privacy practices are governed by the Formspree Privacy Policy
  • We use the information you submit to respond to your inquiry and, where relevant, to follow up about a potential project
  • We do not sell contact form data to third parties

The form includes a honeypot field to help prevent automated spam submissions. No personal data is associated with this field.

04 Scheduling Tools

We use Calendly for meeting scheduling. When you book a call through a Calendly link on our site, you are interacting with Calendly’s platform, and their privacy practices apply to that interaction.

  • Calendly collects your name and email address to create the calendar event
  • Meeting details and your contact information are shared with us so we can prepare for the call
  • We use this information solely to conduct the scheduled meeting and follow up on the conversation

You can review the Calendly Privacy Policy for full details on how they handle data collected through their scheduling platform.

05 Analytics and Cookies

We use analytics tools to understand how visitors use the Site so we can improve its content and performance. The specific tools in use may include Google Analytics or similar services. These tools may use cookies or similar tracking technologies to collect usage data.

What analytics data we collect:

  • Pages visited and time spent on each page
  • How visitors arrived at the Site (search, direct, referral)
  • General device type, browser, and operating system
  • Country or city-level location (not precise location)

Cookies: Cookies are small text files stored in your browser. We use session cookies and analytics cookies. You can disable cookies through your browser settings. If you disable analytics cookies, the Site will still function normally but we will receive less information about how it is being used.

Analytics data is collected in aggregate and is not used to identify individual visitors by name or contact information.

06 Email Communications

When you contact us through the Site or book a meeting, you may receive email responses from our team. These emails are:

  • Replies to your direct inquiries
  • Meeting confirmations or follow-up messages related to a scheduled call
  • Project-related communications if we are working with you

We do not add you to a marketing email list without your explicit opt-in. We do not send unsolicited promotional emails to contacts who have only submitted a contact form or booked a single call.

If at any point you no longer wish to receive email from us, reply to any message and let us know. We will respect that request promptly.

07 AI and Chat Features

Some client sites built through Nova AI Solutions may include AI chat features or AI-assisted intake tools. If the Nova AI Solutions website itself includes such a feature, the following applies:

  • Conversations with any AI chat tool on this site are used to help you find information or direct you toward a relevant next step (such as booking a call)
  • Conversation content may be stored temporarily by the underlying AI platform in order to function
  • We do not use chat conversations to train AI models without disclosure
  • Chat features are not designed to collect sensitive personal information. Please do not submit health, financial, or other sensitive data through a chat tool

If an AI chat feature is not currently active on this site, this section is included for completeness and future reference.

08 Third-Party Services

The Site integrates with or links to third-party services that have their own privacy practices. The services currently in use or potentially in use include:

  • Formspree — contact form routing and storage
  • Calendly — meeting scheduling
  • Google Analytics — site usage analytics
  • Google Fonts — font loading (may log the request IP address per Google’s standard logging practices)

We are not responsible for the privacy practices of these third-party services. We encourage you to review their respective privacy policies if you have concerns about how they handle your data.

We do not sell, rent, or share personally identifiable information with advertisers or data brokers.

09 How We Handle Your Data

Contact form submissions and meeting inquiries are received by our team via email. We do not operate a centralized customer database that stores visitor data beyond what exists in our email inbox and the third-party tools described above.

Retention: We retain contact form submissions and meeting correspondence for as long as is reasonably necessary to manage our business relationships and respond to follow-up inquiries. We do not have a fixed deletion schedule for email communications, but we do not retain data indefinitely for no purpose.

Security: We take reasonable precautions to protect the information transmitted through the Site. However, no method of transmission over the internet is 100% secure. We do not make warranties regarding the absolute security of any data transmitted to or from the Site.

Data transfers: Our team is based in the United States. If you are accessing the Site from outside the United States, be aware that information you submit may be processed and stored in the US.

10 Your Rights

You have the right to ask us about the personal information we hold about you and to request corrections or deletion where appropriate. Specifically:

  • Access: You can request to know what information we have about you in our email records or from third-party tools we use
  • Correction: If information about you is inaccurate, you can ask us to update it
  • Deletion: You can request that we delete correspondence or contact information we hold about you where it is within our control to do so
  • Opt-out: You can ask to stop receiving email communications from us at any time

To exercise any of these rights, contact us at the email address in the Contact section below. We will respond to reasonable requests within a reasonable timeframe. Note that we may be unable to delete information that is held by third-party services on our behalf — in those cases, we will direct you to the appropriate service for your request.

This site does not currently process data subject to the California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR) in a formal commercial capacity. If you have specific rights under those laws that you believe apply to your interaction with this site, please contact us directly and we will address your request to the best of our ability.

11 Children’s Privacy

This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, please contact us and we will take steps to delete it.

12 Policy Updates

We may update this Privacy Policy from time to time as our services evolve or as legal and industry standards change. When we make material changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically. Continued use of the Site after a policy update constitutes your acknowledgment of the revised terms. If a change materially affects how we handle data you have already provided, we will make reasonable efforts to notify you directly.

13 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, you can reach us at:

  • Email: info@novaartificialsolutions.com
  • Website: novaartificialsolutions.com

We are a small, senior-only team. When you reach out, you are communicating directly with the people who built and operate this business — not a support queue.

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